Shipping
Orders are usually shipped the beginning of each week to avoid weekend layovers. We ship either USPS Priority Mail or UPS Gound.
Returns
We are proud to offer you the highest quality products made of the freshest ingredients. If for any reason, you or a gift recipient are not 100% satisfied, we will promptly offer a replacement or a full refund (excluding Shipping and Handling).
Payment Methods
1. Credit Cards: Visa and Mastercard
2. Personal Checks
3. Money Orders
Order Process
You may order:
1. by Credit Card online using our site's shopping cart (your credit card information is processed on a secure server for your protection).
2. by Credit Card via Fax to 888-999-5733
3. by Credit Card via Phone to 888-999-5733
4. by Mail to Renner's 230 CR 6 Germantown, NY 12526
We will confirm orders via e-mail/phone/fax.
Note: You may use the Shopping Cart to create a printable form of your order if you are ordering by phone or fax. Simpy choose the ordering method of your choice on the pull-down menu in the Shopping Cart.
Privacy
In order to process your order, we require your name, phone number, billing/shipping addresses, email address, credit card information (if applicable). This information is only used to process our order and to contact you, if necessary. We will not give, trade or sell customer information.
